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Track and Trace

Inserting macros in email notifications

This article explains how to insert changeable information into your email notifications. This might be the name of your webshop, the name of the carrier concerned, or address information.


Check out our Email templates video tutorial for an introduction to customizing your email notifications.


You can access Paazl's notification editor by clicking on the "Edit template" links in the web app under Carriers > Notifications > Email templates.


You will see a list of macro names on the right-hand side of the notification editor. To insert a macro in your notification, place your cursor where you want the macro to be inserted, and click the macro name on the right.


Note


Don't drag the macro to the template! Simply place your cursor where you want it, and click the macro's name.


1_Insert_macro.png



2_macro_inserted.png



The values of the macros are taken from data stored in the Paazl database when an order is committed, or, in some cases, from static data configured for your webshop account.


Note


The macro names you see on the right will either be in English or Dutch. However, the inserted macros will always show the Dutch name. This will not affect the inserted value.


3_inserted_macros_in_Dutch.png



The table below contains a mapping of Dutch and English macro names.


DutchEnglishSourceMeaning
[Webshop][Online_store]Static dataThe name of your webshop (Web app: Settings > My account > Company name). You can override this using the webshop element of the commitOrder SOAP API call.
[Afzender][Sender]Static dataThe name of the sender (Web app: Settings > Account > My address book > Return address > Name). You can override this using the returnaddress.adresseeLine element of the commitOrder SOAP API call.
[Referentienummer][Reference_number]Order dataThe order's reference number
[Vervoerder][Carrier]Order dataThe name of the carrier concerned
[Telefoon_vervoerder][Phone__number_carrier]Static dataThe telephone number of the carrier's support desk (maintained by Paazl)
[Naam_Ontvanger][Name_recipient]Order dataThe consignee's name
[Bedrijfsnaam_Ontvanger][Company_name_recipient]Order dataThe name of the consignee's company (not always available)
[Straat_Ontvanger][Street_recipient]Order dataThe consignee's street address
[Huisnummer_Ontvanger][House_number_recipient]Order dataThe consignee's house number
[Toevoeging_Ontvanger][Suffix_recipient]Order dataThe consignee's house number suffix (e.g. the 'a' in '4a')
[Postcode_Ontvanger][Postal_code_recipient]Order dataThe consignee's postal code
[Woonplaats_Ontvanger][City_recipient]Order dataThe consignee's city or town
[Land][Country]Order dataThe consignee's country
[Trackandtracelink][Trackandtracelink]Order + Static dataA URL that directly leads to the carrier's Track & Trace page with information on a particular shipment (created dynamically by Paazl)
[Trackandtracesite][Trackandtracesite]Static dataThe URL that leads to the carrier's general Track & Trace page. This is meant as a back-up in case the [Trackandtracelink] URL is broken (maintained by Paazl)
[Trackandtracecode][Trackandtracecode]Order dataThe barcode customers can enter to get Track & Trace information
[Bezorgdatum][Delivery_date]Order dataThe expected delivery date (only some carriers supply this)
[Tijdvak][Delivery_time_window]Order dataThe expected delivery time range (only some carriers supply this)

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