FAQs & Troubleshooting

Troubleshooting

Paazl rejecting valid shipping address

Paazl validates Dutch addresses using the Postcode.nl postal code database. In some cases—such as new housing—certain postal code and house number combinations are not yet in the database. Paazl will then return the following error message:


Vul een geldige combinatie van postcode en huisnummer in

To allow such addresses to be processed, you will need to switch off address validation for the order concerned. Alternatively, you can register the address concerned with Postcode.nl.


To switch off validation, log on to the Paazl web app follow the steps below.


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